All Along ("we", "us", "our") provides a smart networking platform that helps event organisers match attendees with the most relevant connections. This privacy policy explains how we collect, use, store and protect your personal information when you use our platform, whether as an event attendee or an event host.
By using All Along you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the platform.
When you register for an event through All Along we collect the information you enter into the registration form. This typically includes your full name, email address, company or organisation, job title or role, topics you would like help with, topics you can offer expertise in, a description of how you might help other attendees, and any preferences about who you would or would not like to be matched with.
If you complete a post-event survey we also collect your feedback, including star ratings and free-text responses about the event and about All Along.
We may collect basic technical information such as browser type, device type and anonymised usage data (for example, which pages are visited and how long you spend on them) through privacy-friendly, cookieless analytics. We do not use tracking or advertising cookies.
We use the information you provide for the following purposes:
Where data protection law such as the UK and EU GDPR applies, we need a legal ground for using your personal data. The grounds we rely on are:
All Along matches attendees using a combination of our own matching algorithms and artificial intelligence (AI). Together these analyse your registration responses and generate personalised match recommendations. The AI element involves sending relevant portions of your profile data (such as topics, expertise and free-text responses) to third-party AI service providers for processing. These providers process the data under strict contractual obligations and do not retain it beyond what is needed to generate a response.
The AI processing is used to extract keywords from your responses, calculate semantic similarity between attendee profiles, and generate human-readable explanations of why two attendees have been matched. No automated decisions with legal or similarly significant effects are made solely on the basis of this processing.
We do not sell your personal information to any third party for any purpose.
To run All Along we rely on a small set of trusted technology providers. Each one only processes data on our instructions, under a data processing agreement, and only as far as is needed to deliver the service. The providers we use, and where they process data, are:
We keep this list current. If we add or change a provider that handles personal data, we will update this page. Some of these providers are based in, or store data in, countries other than your own — where that involves a transfer of your data outside the UK, EU or Australia, we apply the safeguards described in section 12.
Event hosts. The organiser of an event you register for can access the attendee data for that event so they can run the event, check you in and review post-event analytics. An event host is not one of our technology providers and does not act on our instructions: they decide how they use the data within their own organisation, which makes them an independent controller of it, and in some cases a joint controller with us. We ask hosts to handle your data responsibly and in line with applicable law, but their own use of it is governed by their own privacy practices, not this policy. Where we and a host are joint controllers, you can still exercise all the rights in section 9 with either of us.
We may also disclose your information if required to do so by law, regulation or court order, or to protect the rights, property or safety of All Along, our users or others.
When you register for an event through All Along and consent to matching, some of your information will be shared with the other attendees you are matched with. This is necessary for the matching service to work — it allows you and your matches to identify each other and understand why you have been connected.
Specifically, matched attendees will be able to see:
Matched attendees will not be able to see:
By ticking the consent box on the registration form, you agree to your name, job title, company and expertise being shared with other attendees you are matched with at the event.
Your data is stored on secure cloud infrastructure with encryption in transit (TLS) and at rest. Access to personal data is restricted to authorised personnel on a need-to-know basis. We implement technical and organisational measures appropriate to the risk, including secure authentication, access logging and regular security reviews.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
We retain your personal data for the duration of the event cycle and for a reasonable period afterward to allow for follow-up communications, analytics and service improvement. Typically, attendee data is retained for up to 12 months after the event, unless you request earlier deletion.
Event hosts may retain exported data independently; we encourage hosts to follow their own data retention policies and applicable law.
Depending on your location, you may have some or all of the following rights in relation to your personal data:
To exercise any of these rights, email us at hello@all-along.com or use the contact details in section 14 below. We will respond within one month, and there is no charge for making a request. Where we rely on your consent — for example the consent you give when you register for an event — you can withdraw it at any time by contacting us, with no effect on anything we did before you withdrew it.
If you believe your data protection rights have not been respected, you have the right to lodge a complaint with your local data protection authority. For residents of the European Economic Area this is your national supervisory authority; for Australian residents this is the Office of the Australian Information Commissioner (OAIC); for California residents, relevant authorities under the CCPA.
All Along is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that data promptly. If you believe a child has provided us with personal information, please contact us.
The main database holding attendee and event data is located in Australia (Sydney). Some of the providers we use to run the service process or store data elsewhere — for example in Singapore, the United States or globally. The full list and locations are in section 5.
These countries may have data protection laws that differ from those where you live. Where we transfer your personal data outside the UK, EU or Australia, we put appropriate safeguards in place: Standard Contractual Clauses, and — where the provider is certified — the EU-US Data Privacy Framework. These safeguards are designed to keep your data protected to the standard set out in this policy and required by applicable law.
We may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically. Material changes will be communicated through the platform or by email where appropriate.
If you have any questions about this privacy policy, wish to exercise your data rights, or have a complaint about how we handle your personal information, please contact us at:
All Along
Email: hello@all-along.com